Return Policy Guidelines
Customer satisfaction is very important to VanityTableShop.com.
Please follow our guidelines to ensure quick resolution.
- It is important that you inspect the package or packages at the time of delivery, if any package is damaged in shipping, we request that you note damaged boxes or product on the delivery receipt.
- If necessary, replacement parts will be sent to you. If you decide you do not want parts or a replacement, the item can be returned under our standard return policy.
- It is important that all packages are accounted for at the time of delivery before you sign the delivery receipt. The delivery receipt should indicate the number of pieces shipped to you.
- It is your responsibility to check all your items prior to signing the delivery receipt.
- Once an order has been shipped, the order can no longer be canceled, it will be treated under standard return policy.
- If an order is shipped in error, it is our responsibility to retrieve the product and replace with the correct product.
Standard Return Policy
- If you receive your order and you find out that the item is too big to fit in your room or you just do not like. No problem, you can return it, please follow the following simple steps.
A) We must be notified with 7 days of receiving your item of intent to return order
B) Call us and request RMA. We will give you an RMA number and a return address.
C) Wrap the packages carefully. All returned products must be in original condition and packaging including all packaging materials, otherwise, additional charges may be applied.
To make shopping for a vanity an easy experience, all our products are offered with free shipping "shipping is included in the price of the item". Please be aware that if you return one of these products, our actual outbound and inbound shipping costs will still be deducted from your return refund. A 15% restocking fee will apply to all returns
D) Some manufacturers do not accept returns, if you have any question or doubt please consult with us prior to placing your order.
- All products properly returned under this policy are eligible for a refund, which may include an in-store credit or credit to the original payment method. We will credit you for the total purchase price, upon receipt of the product, less any applicable restocking fees.
- Please contact our Customer Service at 1-800-507-5440 for further instructions on how to process your return.